1. I just received my item(s) and they smell like vinegar!?
Yes, vinegar helps set dyes into fabric (kind of like if you use a home dye, or have ever colored Easter Eggs – same process). It is completely non-toxic and safe. You should be happy it smells like that and not some other noxious toxic chemical that could be used.
2. How long does it take to print/ship my item?
This depends on the time of year and number of items ordered. It could take a few days, or two weeks. Please allow enough time when placing larger orders to accommodate for printing as well as shipment.
3. There is something wrong with my order! PANIC AND DREAD HAVE SET IN!
Don’t panic! We apologize for the inconvenience and we did everything to make sure your order shipped out complete and within our quality standards… however, we are human! Humans make mistakes… Contact customer support with your order number and we will see what we can do to help: 1-800-381-0815 or firstname.lastname@example.org